Terms and Conditions

1. Introduction

Welcome to Snoozy Juniors ("Consultant," "We," "Us," or "Our"). By engaging our services of an Infant and Child Sleep Consultant, you ("Client" or "You") agree to the following terms and conditions. Please read them carefully before proceeding with our services. These terms and conditions govern our relationship throughout the consultation process.

2. Services

2.1. We provide sleep consultation services to assist parents and caregivers in improving the sleep patterns and routines of infants and children.

2.2. The scope of our services may include personalised sleep plans, guidance, recommendations, and support tailored to the specific needs of your child.

3. Consultation Process

3.1. Our consultations are based on the information provided by you. It is essential to provide accurate and complete details about your child's sleep habits, health, and relevant background information.

3.2. We do not provide medical advice, and our services are not a substitute for professional medical care. Consult with a healthcare provider for any medical concerns.

4. Fees and Payment

4.1. Our fees for consultation services will be discussed and agreed upon before the consultation begins. Payment is due in advance of the consultation.

4.2. Payment can be made via the payment methods accepted by the Consultant, as specified in the invoice.

5. Rescheduling

5.1. If you need to reschedule a consultation, please provide at least 24 hours' notice. Failure to do so may result in additional fees to compensate for the consultant's time.

6. Confidentiality

6.1. We respect your privacy and will keep all information you share confidential, except when required by law or when necessary for the consultation process.

7. Refunds

7.1. Refunds are not provided once the consultation has commenced. In cases of dissatisfaction, please reach out to discuss potential solutions.

8. Liability

8.1. We shall not be held liable for any direct or indirect consequences of our consultation services. You are responsible for implementing any recommendations or advice provided.

9. Copyright and Intellectual Property

9.1. All materials, including but not limited to sleep plans, documents, and resources provided during the consultation, remain the intellectual property of the Consultant and may not be reproduced, shared, or distributed without prior written consent.

10. Termination

10.1. We reserve the right to terminate the consultation at any time if we believe it is in the best interest of the child or if there is a breach of these terms and conditions. No refund will be given.

11. Governing Law

11.1. These terms and conditions are governed by the laws of New Zealand, and any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

12. Changes to Terms and Conditions

12.1. We may update these terms and conditions from time to time. You will be notified of any changes, and your continued use of our services constitutes acceptance of the updated terms.

By proceeding with our consultation services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us before proceeding.

Snoozy Juniors
michelle@snoozyjuniors.com
+64 20 4079 0040
Date of Last Update 23rd October 2023